Description
The Inside Supplies Account Manager (IAM) plays a critical role in driving sales success for HP's Supplies business.
The IAM will work in close partnership with Channel Partners and HP Supplies Partner Business Managers (PBM), providing essential collaboration across account strategy, deal renewals, customer engagement, and new business opportunities.
Responsibilities
- Conduct outbound sales activities independently, moving opportunities through the pipeline with a strong understanding of the sales process.
- Collaborate with Partner Sales Representatives by coordinating account activities, sharing the value of OEM supplies with end-user customers and managing follow-ups.
- Meet or exceed assigned sales quotas and performance goals through transactional selling.
- Apply strategic thinking to align customer needs with business objectives, escalating complex opportunities to Field Sales as needed.
- Use consultative selling techniques to uncover customer needs and present tailored solutions.
- Prospect within existing accounts and identify new opportunities to grow revenue.
- Maintain accurate sales pipeline, forecasts, and CRM records (e.g., Dynamics).
- Collaborate with internal teams to ensure coordinated account management and improve win rates.
- Own forecasting accuracy by leveraging historical data, market trends, and customer insights.
- Coordinate resources and support to execute sales strategies effectively.
- Identifies and researches potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
- Develops a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
- Leads market penetration campaigns while training and coaching other inside sales representatives.
- Stays informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
- Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.
Education & Experience
- High School Diploma, GED, or equivalent work experience.
- Typically, 4 - 6 years of experience in inside sales, tele-sales, or a related field.
- Experience collaborating with external teams is a plus.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave