Description
We are seeking a Director of Property & Asset Management to oversee the performance of Kiln's operating portfolio. You will drive efficient property operations, prioritize and facilitate capital improvement projects, and collaborate with the Growth and Finance teams to inform OPEX assumptions during underwriting and development.
Major Responsibilities:
Financial & Asset Performance
- Drive property-level P&L reconciliation, ensuring accuracy in revenue and expense allocation.
- Oversee annual CAM reconciliations and budgeting across Kiln's portfolio.
- Identify opportunities to improve NOI performance through expense optimization, vendor negotiation, and revenue enhancement.
- Provide quarterly asset performance reports to leadership and capital partners.
- Serve as the primary liaison between Kiln and its real estate partners.
Property Management
- Develop and implement property management standards, preventive maintenance plans, and vendor management frameworks.
- Oversee compliance with lease and management agreement obligations, insurance requirements, and risk management policies.
- Partner with Operations and Community teams to ensure day-to-day member experience aligns with asset performance goals.
- Procure and manage all required insurance policies for all locations.
Capital Planning & Projects
- Lead the planning for capital improvement projects and asset refreshes across the existing portfolio.
- Prioritize capital projects that enhance longevity, energy efficiency, or member experience.
- Collaborate with Design, Build, and Procurement teams to capture learnings from existing sites.
Strategic Collaboration & Leadership
- Serve as the primary liaison between Kiln's Operations, Growth, and Finance functions.
- Provide input on leasing, acquisitions, and expansion strategies based on asset performance insights.
- Establish and manage standardized reporting and analytics to track asset health across the portfolio.
Ideal Experience & Skills:
- 10+ years of experience in asset management, property operations, or real estate finance.
- Strong understanding of P&L management, CAM reconciliation, and real estate financial modeling.
- Proven ability to oversee capital projects from scope through delivery.
- Exceptional analytical, organizational, and project-management skills.
- Collaborative leadership style with a deep appreciation for design, experience, and community.
- Proficiency in Excel, project management software, and real estate systems.