Description
We are seeking a highly motivated and service-oriented Cashier and Customer Service Representative to join our Private Banking team in Bad Homburg.
As a Cashier and Customer Service Representative, you will be responsible for managing the daily cash balance, processing transactions, and providing exceptional customer service to our private customers.
Key responsibilities:
- Manage the daily cash balance and process transactions independently
- Provide excellent customer service, supporting customers with transactions, service requests, and administrative tasks
- Actively promote digital services, such as online and mobile banking, to customers
- Collaborate with colleagues to achieve sales goals and improve customer satisfaction
Requirements:
- Completed commercial training or equivalent qualification
- Reliable and team-oriented work style with high service orientation
- Friendly and confident demeanor with a willingness to learn new tasks and topics
- First experience in appointment scheduling and referral of customers to advisors is desirable
- Basic knowledge of private customer products and digital services is desirable
What we offer:
- Comprehensive benefits package, including emotional well-being, physical health, social networking, and financial security
- Flexible working hours, including part-time and hybrid work arrangements
- Opportunities for professional growth and development
This role is offered in full-time and part-time.