Description
This is a newly created, fixed-term role designed to provide focused trade and commercial marketing support to the Global Marketing team during a period of maternity leave cover.
The role acts as the connective layer across marketing channels: building visibility on what each channel owner is delivering, translating trade and commercial priorities into marketing action, and representing Global Marketing in trade conversations.
Key Responsibilities:
- Trade & Commercial Marketing Coordination: Represent Global Marketing at trade meetings, feeding commercial business priorities back into the marketing team and translating them into appropriate marketing actions.
- Act as the central point of visibility across all marketing channels , working with each channel owner to understand current activity, upcoming plans and performance.
- Provide a first point of contact for the business on marketing-related trade queries, escalating and prioritising as needed.
Operations Marketing (F&B):
- Act as the global point of contact for Operations marketing, supporting F&B initiatives designed to maximise revenue and footfall across Soho Houses globally.
- Partner with House and Operations teams to shape marketing support for commercial trading priorities.
Bedrooms Marketing:
- Work closely with the global Bedrooms team on the commercial and brand marketing plan, covering both long-term positioning and short-term tactical activity.
- Manage Google paid channels for Soho House bedrooms, including Metasearch, Performance Max (PMax) and Demand Gen campaigns, optimising spend and performance against commercial targets.
Web & SEO:
- Oversee Web and SEO projects on sohohouse.com, with a particular focus on optimising membership acquisition and application journeys.
- Work with digital and web teams to prioritise projects that improve conversion through the membership funnel.
Reporting & Performance Insight:
- Interpret and quantify data to report on performance across marketing channels, translating results into clear, actionable insight for the wider team and business stakeholders.
- Maintain consistent reporting rhythms so channel performance is easy to track and communicate across the business.
Team Efficiency & AI Enablement:
- Provide hands-on support to the marketing team in using Claude (or equivalent AI tools) to optimise and streamline day-to-day output, sharing practical ways of working that save time across the team.
Benefits:
- Annual Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.