Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.
Job Summary: As a Remote Behavioral Health Case Manager (Licensed), you will work from home and be part of a collaborative care management team where your clinical expertise directly improves outcomes for members nationwide.
Responsibilities:
- Conduct comprehensive clinical assessments integrating medical, behavioral health, and psychosocial needs
- Develop, implement, and monitor individualized care plans in collaboration with members and providers
- Coordinate care with medical and behavioral health professionals to ensure high-quality, cost-effective outcomes
- Provide crisis intervention, timely referrals, and follow-up support when clinically indicated
- Use motivational interviewing and coaching to engage members and promote sustainable health behavior changes
- Identify quality of care concerns and escalate appropriately
- Maintain accurate, timely documentation in compliance with regulatory and accreditation standards
Requirements:
- Active, unrestricted independent clinical license in your state (LCSW, LSW, LISW, LCPC, LPC, LP, LMFT, LMHC)
- 3+ years of post-master's direct clinical experience
- 3+ years of strong knowledge of mental health and substance use disorders
- 3+ years of experience with crisis intervention and motivational interviewing
- 3+ years of case management experience
- Ability to multitask in a fast-paced, telephonic work environment with strong technical skills
Preferred Qualifications:
- Crisis intervention skills
- Managed care/utilization review experience
- Case management and discharge planning experience
Education:
- Master's degree in social work or counseling required
Benefits:
- 100% remote within the U.S.
- Predictable weekday schedule with no weekends or holidays
- Clinically meaningful work with strong interdisciplinary support
- Opportunity to influence quality care on a large scale
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources
Salary Range: $54,095.00 - $116,760.00
Anticipated Weekly Hours: 40
Time Type: Full time