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From the employer's careers site First seen 27 Oct 2026

Manager, Global Supply Chain/Logistics

ICON Rochester, NY Hybrid senior full-time

Salary

$100,472 - 125,590 per year

Apply on ICON

Description

We are seeking a Manager, Global Supply Chain/Logistics to lead our Supply Chain Management/Logistics and Site Technical Support Teams. The successful candidate will ensure reliable global logistics operations, effective technical support for cardiac equipment, regulatory compliance, and continuous process improvement.

Key responsibilities include:

  • Managing team operations and staff activities across Supply Chain Management/Logistics and Site Technical Support
  • Coordinating the efficient delivery of shipments to clinical sites
  • Monitoring shipment alerts and notifications, and coordinating remedial action when issues arise
  • Establishing and maintaining effective courier support
  • Overseeing inbound and outbound shipment tracking
  • Preparing detailed customs and pro forma invoices
  • Maintaining performance metrics and making recommendations to senior management
  • Identifying and implementing process improvements
  • Providing technical support related to cardiac equipment
  • Representing the department during sponsor audits and visits

ICON offers a competitive and comprehensive total rewards package, including:

  • Competitive base salary and performance-related incentives
  • Health and wellbeing programmes
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities

Salary Range: $100,472.00 - 125,590.00

Skills

Required

  • global logistics
  • import and export documentation
  • cardiac equipment support
Apply on ICON