Description
This role is responsible for developing and implementing strategic plans to drive business growth while fostering strong client relationships with enterprise accounts.
The Enterprise Account Manager will develop and execute account business plans, build strong professional working relationships with clients, and utilise consultative-selling techniques to identify and advance growth opportunities.
Key responsibilities include:
- Developing and executing account business plans to grow the organisation's business
- Building strong professional working relationships with clients and maintaining a high level of customer loyalty
- Utilising consultative-selling techniques to identify and advance growth opportunities within existing accounts
- Anticipating client needs and facilitating solution development in collaboration with cross-functional teams and industry experts
- Leading contract negotiations, pricing discussions, and contract renewals to ensure favourable terms for both the client and the organisation
- Building and maintaining sales pipeline activity while achieving and/or exceeding revenue and margin quotas
- Providing feedback to internal teams based on client interactions to improve products, services, and processes
The ideal candidate will have a four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, and typically 4-7 years of work experience in customer relationship management, account management, or a related field.