P&C Bodily Injury Adjuster

We are looking for a Bodily Injury Adjuster to join our growing team. As a Bodily Injury Adjuster, you will adjust third-party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims in which a claim exists for bodily injury, personal injury, or wrongdoing.

Key Responsibilities

• Perform daily review of workflow and claim system reminders with follow-up and significant progress towards completion of tasks
• Review new claims assignments within 24 hours of assignment and complete the Plan of Action
• Contact the insured/claimant within 24 hours of assignment
• Gather evidence of damages and interview or obtain recorded statements from the claimant, the Insured, and any witnesses
• Request payment authorization according to client guidelines and Davies Claims North America policy and procedures
• Follow client guidelines for any claim denial and obtain internal investigation reports from the insured (client) when permitted by the client
• Maintain professional and timely communication with the client and determine the degree of attorney involvement, if any
• Act with the utmost good faith in handling of the claim from beginning to closure and set reminders within the claim system for necessary follow-up
• Accurately record any communication or activity relevant to the claim in the claim system notes
• Meet the requirements of Continuing Education as required for licensure as an adjuster and maintain a 95% claim closure ratio

Skills, Knowledge & Expertise

• College degree or equivalent experience
• Possession of Adjuster license and maintenance of CEU credits for Adjuster license
• Excellent knowledge of Tort Law, bad faith procedures, and case law, as well as principles of liability and medical terminology
• Previous experience with settling bodily injury claims and proficiency with Microsoft Office Suite
• Proactive, independent, dependable, and takes initiative with consistent follow-through and superb written and verbal communication skills
• Superior time management skills with capability of working with and meeting deadlines and exceptional capability to multi-task and prioritize
• High level attention to detail with ability to utilize decision-making and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision and exhibit discretion with sensitive and confidential information

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage