P&C Liability Property Damage Adjuster - FL License (Remote)

We are looking for a P&C Property Damage Claims Adjuster to join our team. You will adjust first and third-party claims of property damage in a timely, accurate, and professional manner.

Key Responsibilities

• Review new claims assignments within 24 hours of assignment and complete the Plan of Action
• Contact the insured/claimant within 24 hours of assignment
• Assign appraisers or coordinate the receipt of damage estimates according to client guidelines or approval
• Determine if estimates or appraisals are appropriate based on reported damages and other evidence
• Gather evidence of damages and set and adjust reserve amounts accordingly
• Interview the claimant, insured, and witnesses as necessary
• Evaluate facts and law to determine liability and amounts owed
• Daily review of workflow and claim system reminders with follow-up and significant progress toward completion of tasks
• Request payment authorization according to client guidelines and company policy
• Follow client guidelines for claim denial
• Obtain internal investigation reports from the insured/client when permitted
• Maintain professional and timely communication with the client
• Determine the degree of attorney involvement, if any
• Act with utmost good faith in handling claims from beginning to closure
• Set reminders for necessary follow-up
• Accurately record communication and activity in the claim system notes
• Follow branch procedures for document management
• Meet continuing education requirements for licensure as an adjuster
• Maintain a 95% claim closure ratio
• Report to the excess carrier on claims that meet requirements
• Notify supervisor and client of summons and complaints received
• Read and understand the excess carrier insurance policy
• Develop working knowledge of loss of business income and extra expense
• Check for claimant compliance with statutory provisions
• Evaluate claims for subrogation opportunities and possible fraud
• Conduct interviews with insured drivers or employees
• Determine injury status of persons involved in crash investigations
• Obtain recorded statements and certificates of destruction as necessary
• Verify ownership of vehicles and arrange for removal of claimant vehicles
• Interact with insurance adjusters from other companies
• Send out subrogation paperwork and follow up
• Check for lien holders before making payment
• Assist others as called upon by the claims supervisor/manager

Skills, Knowledge & Expertise

• College degree or equivalent experience
• Active FL adjusters license or a state with FL reciprocity
• Maintain CEU credits for adjuster license
• Excellent knowledge of tort law, bad faith procedures, and case law
• Previous experience with settling bodily injury claims
• Proficiency with Microsoft Office Suite
• Proactive, independent, dependable, and takes initiative with consistent follow-through
• Superb written and verbal communication skills
• Superior time management skills with capability to work with and meet deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills
• High level of attention to detail with ability to utilize decision-making and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information

Benefits

• Medical, dental, and vision plans
• 401(k) plan with employer matching
• Time-off policies, including discretionary time off and paid time off
• Paid holidays
• Life insurance and short-term and long-term disability coverage