Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
As a Staff Content Designer, you will be working with the cross-functional teams that make up Receive , a squad that helps millions of people and businesses get paid. You will enable customers to receive money from all over the world , quickly, easily and with absolute confidence.
Your responsibilities include:
- Getting to know customers, building empathy and a deep understanding of their needs
- Using expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love
- Applying design thinking to AI and automation, validating where it can create real customer value
- Partnering with engineering to design content systems, prompts, and agents, and defining what good looks like in terms of QA and output
- Influencing teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad
- Understanding and prioritising content needs , delivering the most impactful projects across multiple teams
- Championing the Wise brand and its carefully considered implementation
- Working with designers from other squads to build a single, seamless experience for customers
This role will give you the opportunity to:
- Deliver impact and ship work you’re proud of
- Own design projects from end-to-end
- Model how content design leads on building customer-facing AI experiences
- Elevate product and content quality , defining what good looks like in the squad, and demonstrating it with everything you ship
- Work at the crossroads of marketing communication and product design
- Be part of a positive change in the world
About you:
- You’re an accomplished Staff Content Designer with extensive experience shipping world-class consumer products
- You have an in-depth understanding of AI and strong perspectives on how it should be used
- You’re comfortable navigating complexity and ambiguity , and can successfully collaborate in this environment
- You have an eye for quality and know how to deliver it yourself, and how to support other designers to do the same
- You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment
- You’re highly empathetic, both to customers and the people you work with