Description
We are currently recruiting for the Salesforce Operations Advisor role on a 12-month fixed-term contract at Linklaters Warsaw.
Join our global team responsible for supporting Salesforce and related business development and marketing processes. Collaborating with business development and marketing colleagues, business owners and technology teams, our team covers user support, requirements gathering, testing, adoption and process improvement.
You will be responsible for:
- Supporting user queries relating to Salesforce and associated workflows
- Gathering and documenting business requirements, user stories and acceptance criteria
- Supporting workshops, testing and stakeholder feedback
- Preparing guidance, communications and training materials
- Tracking actions, risks, decisions and dependencies
- Analysing user feedback to identify improvements
Requirements:
- Experience supporting Salesforce, CRM or business technology platforms
- Previous experience within legal or professional services would be beneficial
- Excellent communication, organisation and documentation skills
- Proficiency in Salesforce, CRM or similar platforms
- Strong collaboration and stakeholder management abilities
- Initiative and problem-solving skills
- Commitment to continuous learning and development
Location and working hours:
- Warsaw (hybrid model - 2 days a week from office)
- Working hours for this position are 10:00 to 18:15
Benefits:
- Private medical care
- Free in-house fitness centre
- Life insurance
- Worldwide travel insurance for business and non-business travel
- Benefit Multisport club card or subsidised travel card
- Wide range of training opportunities
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