Description
As a Learning Experience Leader at TaskUs, you will create and maintain a positive and professional learning environment in the organization. You will design and expand training and development programs aligned with product-specific training methodologies and initiatives.
Responsibilities:
- Set standards and expectations through your conduct, work ethic, integrity, and character
- Create and deliver end-user, partner, and distributor training, including curriculum, training, and exams
- Deliver technical preparatory training covering basic skill requirements
- Accomplish projects and motivate trainees through effective training
- Continuously improve training programs and other learning opportunities
- Amend and revise programs as necessary
- Act as the content expert and maintain relevant training documents and materials
- Develop and create effective induction programs
- Monitor and review trainees' progress
- Ensure statutory training requirements are met
- Research and present new technologies and methodologies in workplace learning
- Ensure all trainees adhere to the company's Code of Conduct
Requirements:
- Up to 25% travel required
- Must be 18 years of age or older
- High School Diploma or GED required; four-year college degree preferred
- Proficient in Microsoft and Google applications
- Problem solver and critical thinker
- Follow well-defined methods, procedures, and reports
- Can present and facilitate a class discussion
- Energetic, enthusiastic, and creative
- Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
- Excellent oral and written communication skills
- Flexible schedule, including weekends, holidays, and longer hours
Nice to Have:
- At least 1-2 years of working experience in a related field
- Strong leadership skills and proficiency in handling groups