Description
We have an exciting opportunity for a Governance Administrator to join the friendly and supportive team at New Hall Hospital.
In this role, you will be an integral team member who provides a full comprehensive service to all of our clinical departments within the hospital providing support to the Matron and Quality Improvement Manager in relation to meeting clinical governance requirements and associated reporting and analysis.
Responsibilities
- Work in conjunction with the Matron and Quality Improvement Lead to support the Clinical Governance agenda, ensuring audits undertaken, analysed and action planned
- Follow up actions arising from investigations and reports, track completion and monitor implementation of changes
- Support HODs in analysing trends for their department, identifying areas for improvement and drive a robust quality improvement cycle
- Demonstrate the ability to work both independently and within a team structure
- Effectively communicate with patients producing a informal/formal complaint and organise efficient investigation to report back actions to the Matron/HOD
- Treat all customers with respect and equality whilst meeting all aspects of our services in a timely and professional manner
- Maintain communication networks with key senior managers, staff and other stakeholders so that quality business outcomes are achieved
Benefits
- Private Medical Cover, with the option to add your partner and dependants
- Discounted Bupa Dental Insurance
- Life Assurance (Death in Service) x3 your base salary
- Private Pension, with Ramsay matching up to 5% after a qualifying period
- Employee Assistance Programme
- 25 days annual leave + bank holidays, with the option to buy or sell additional days
- Flexible shift patterns, where possible
- Family friendly policies including enhanced parental leave
- Volunteer leave to support causes that matter to you
- Training and Development via the Ramsay Academy to support your career development
- Colleague recognition programme to celebrate our people
- Access to our benefits platform, offering a wide range of discounts
- Cycle2Work scheme
- Subsidised staff restaurant, where possible
- Free parking on site, where possible