Description
Toast IQ is an agentic platform for local business, a growing set of specialized AI agents and capabilities designed to take real work off an operator's plate. As the AI Operations Lead, you will help build and run the operating system that connects AI strategy to execution and market impact.
Responsibilities:
- Create visibility across Toast's broader AI efforts and run portfolio ops.
- Build Toast's AI presence.
- Turn high-impact ideas into action.
- Help shape the AI portfolio strategy.
- Build an AI-powered engine that gets smarter over time.
- Turn a fast-moving AI market into an advantage.
Requirements:
- Fluent with AI products, including how they work and what patterns are leading within B2B and consumer markets.
- 5+ years of experience in product operations, business operations, go-to-market strategy, or product marketing.
- Demonstrated ownership of complex or emerging products from development through launch.
- Exceptional written and verbal communication.
- Track record of building repeatable, cross-functional operating models.
- Strong product and commercial judgment.
Nice to Haves:
- Experience bringing AI/ML, agentic, platform, or other rapidly evolving technical products to market.
- Experience building a launch, commercialization, or adoption motion.
- Experience in a startup or high-growth environment.
Our Total Rewards Philosophy: We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
The base salary range for this role is: Zone A: $181,000-$290,000 USD Zone B: $157,000-$251,000 USD Zone C: $142,000-$227,000 USD