Description
We are seeking a Seasonal Custom Boot Fitter to join our team at Backcountry Outlet in Millcreek, UT. As a Custom Boot Fitter, you will deliver top-tier, personalized ski and snowboard boot fitting services to our customers.
Responsibilities:
- Perform detailed boot fit assessments, including stance analysis, shell checks, and liner evaluation.
- Execute full custom boot work, including custom insoles, liners, and footbeds, shell stretching, punching, and grinding, and foam injection or vacuum molding systems.
- Diagnose and resolve customer fit issues with professionalism and clear communication.
- Provide honest, expert recommendations for new boots or modifications as needed.
- Maintain organized boot fitting workspace and tools.
- Stay current on product knowledge, boot technologies, and fitting techniques.
- Deliver an exceptional customer experience that aligns with Backcountry Outlet's service standards and culture.
Requirements:
- Prior experience in ski or snowboard boot fitting (minimum 2-3 years preferred).
- Advanced knowledge of custom boot systems and fitting tools.
- Familiarity with major boot brands and fit technologies.
- Strong mechanical aptitude and attention to detail.
- Excellent communication and customer service skills.
- A genuine passion for skiing, snowboarding, and mountain culture.
- Must be able to lift up to 50 pounds.
- High school diploma or equivalent.
- Technical certifications related to outdoor gear and equipment preferred.
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 5 hours at a time.
- Ability to move about the store coaching and directing associates, selling to customers, and retrieving merchandise from stockroom or sales floor.
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise.
- Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse to accomplish work.
- Must have a flexible schedule, including availability for nights, weekends, and holidays.
- Regular and predictable attendance.