Description
Arc Institute is seeking a People Operations Coordinator to join its team in Palo Alto. The successful candidate will be the face of the People Operations team and will work closely with employees and managers to provide great service experiences. The role involves owning the new hire and departing employee experience, supporting immigration and payroll operations, and maintaining accurate employee records.
Responsibilities:
- Be the first point of contact for employees and managers on benefits, payroll, systems, and programs
- Own new hire onboarding, from preboarding and paperwork to day-of hosting and swag
- Own offboarding, including exit notices to Facilities, IT, and Accounting, and equipment return tracking
- Maintain accurate employee records in HRIS and related systems
- Work with Payroll and Benefits partners to manage benefits enrollment and changes in status
- Support immigration casework, including verification of employment requests and coordination with outside counsel
- Support program leaders in running people programs
Requirements:
- 1+ year of experience as a coordinator or supporting people operations and/or human resources
- Detail-oriented with strong communication skills
- Comfortable with new technology and open to AI innovation and efficiency
- Service-minded with a focus on creating a positive experience for employees
- Experience with an HRIS (HiBob a plus)
- Experience owning and contributing towards a new hire program
Preferred qualifications:
- Familiarity with I-9 compliance and employment verification
- Exposure to immigration processes (H-1B, PERM, J-1)
- Experience with payroll systems (S1/Prism a plus)
- Experience in a biotech, research, or fast-growing environment
The base salary range for this position is $37.36 - $41.49/hr.