Description
We are seeking an experienced and results-oriented Relationship Manager to join our Transactions Team, covering accounts in Taiwan and China.
The successful candidate will possess good oral and written communication skills in English and Mandarin, and will work closely with clients' FX trading desks, account managers, and client success manager teams.
Role Responsibilities:
- Manage relationships with customers' FX trading functions, trading venues, and ensure customer adoption and satisfaction
- Proactively manage day-to-day schedules to meet with customers within the RM's territory and client portfolio
- Identify additional opportunities for increasing usage, trading volume, and revenue from existing customer base
- Achieve defined revenue growth targets
- Work with colleagues globally to achieve a cohesive and consistent client experience
- Work closely with the Client Success and Account Management teams
- Identify new product or functionality enhancements to address clients'/banks' needs
Desired Skills & Experience:
- 3+ years of proven experience in a relationship management or client services environment
- Experience working with an e-trading platform, FX or other financial markets software product
- Experience in one or more of the following: Relationship Management or Client Service with a background in Foreign Exchange, e-trading, Central Limit Order Books, and APIs
- Excellent communication, presentation, and organizational capabilities, as well as analytical and problem-solving skills
Career Stage:
Manager
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.