Description
We are seeking a Private Customer Consultant to join our team in Wuppertal. As a Private Customer Consultant, you will work in our modern and digitalised advisory centres, providing personalised advice to private customers.
Your tasks:
- Provide advice to private customers through digital channels on account, service, and digitalisation topics
- Take on digital consulting and sales of personal loans and precautionary products
- Conduct confident appointment arrangements and conclusion-oriented consulting interviews
- Present yourself competently, friendly, and customer-oriented
- Strengthen the team, share knowledge, and support colleagues
Requirements:
- Banking merchant training or comparable qualification
- Experience in digital private customer consulting, particularly in credit and precautionary business
- Proficiency in using digital media and omnichannel-enabled workplace
- Ability to structure customer needs and direct them to suitable solutions or contact persons
- IDD certification and required regulatory security
- Strong communication and sales skills, high team orientation
- Targeted use of AI-supported applications to efficiently identify customer needs, optimise workflows, and continuously improve consulting quality
Benefits:
- Flexible working hours and secure employment in a great team
- Wide range of benefits covering professional and personal needs, including emotional well-being, physical health, social networking, and financial security
- Opportunities for further development and growth within the company
The position is offered in full-time and part-time.
For questions about the recruitment process, please contact Ahmet Deniz: +49 69 910-45237