Description
You will work as a Sr Technical Support Engineer - Electromagnetism at Synopsys, providing technical support to customers using Ansys AEDT, HFSS, HFSS 3D Layout, SIwave, Q3D, and AEDT Circuit for electromagnetics and electronics simulation.
The role involves troubleshooting signal integrity, power integrity, crosstalk, impedance, and eye-diagram analysis issues across package, PCB, and connector design workflows. You will guide customers through simulation setup, meshing strategy, solver selection, and post-processing to help them reach valid, actionable results.
Key responsibilities include:
- Providing technical support to customers
- Troubleshooting simulation issues
- Guiding customers through simulation setup
- Documenting product issues and participating in field testing
- Evaluating new releases using real customer use cases
- Collaborating with product development and field teams
The ideal candidate will have a Bachelor's degree in Electrical Engineering, Computer Engineering, Physics, or a related field, with hands-on experience with Ansys HFSS, SIwave, or comparable CAE, CAD, or EDA simulation platforms.
You will have the opportunity to impact the company's success by reducing time to resolution for customers, enabling successful adoption of Synopsys electromagnetics solutions, and surfacing real-world usability issues.
Rewards and benefits include a comprehensive range of health, wellness, and financial benefits.