Description
We are seeking a Head of People & Culture to join our team at Mercure Iguazú Hotel Irú, a 100-room hotel located in Puerto Iguazú, Misiones Province, Argentina.
As a key member of our organisation, you will be responsible for leading the people and culture agenda across the hotel.
Responsibilities:
- Manage the entire employee lifecycle, including selection, integration, training, performance, work climate, and well-being.
- Oversee administration tasks, such as payroll and social security payments, ensuring benefits are applied according to contracts.
- Implement brand policies, self-control processes, compliance policy, data protection, and occupational health and safety law.
- Develop training plans based on identified needs and track mandatory team training.
- Provide guidance to department heads on people-related matters, prepare management reports, and organise internal communication.
- Set area objectives aligned with the company's plan and promote collaboration between departments.
- Lead, select, train, evaluate, and motivate your team.
- Support environmental goals and cover all involved hotels if applicable.
Requirements:
- University degree in a related field; hospitality or tourism degree preferred.
- Knowledge of labour legislation, social security, personnel administration, HR subsystems, and Office software; finance knowledge desirable.
- Basic English proficiency; intermediate level desirable.
- At least 2 years of experience in the field; 3 years in a similar role or area preferred.
Competencies:
- Leadership level: Heartist Manager.
- Accor competencies: open-mindedness, teamwork spirit, customer experience focus, excellence, making the team's success possible, and clarity.
- Skills: negotiation, persuasion, proactivity, effective communication, attention to detail, and interpersonal relationships.