Health Coach

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

The Health Coach engages Medicare members through phone, text messaging, and other approved digital channels to promote positive health outcomes.

Using comprehensive assessment, motivational interviewing, education, behavior-change expertise, and individualized intervention planning, the Health Coach helps members address complex barriers to care, improve medication adherence, complete preventive health activities, and better manage chronic conditions.

The role uses advanced coaching techniques, critical thinking, clinical knowledge, and independent judgment to support members with complex health needs.

Required Qualifications

• Three or more years of healthcare, health coaching, care management, case management, wellness coaching, or related field, including experience supporting individuals with chronic conditions, preventive care, medication adherence, or health education.
• Experience using Microsoft Office, web-based applications, and multiple business systems while communicating with members and documenting interactions.
• Must have HIPAA compliant workspace and ability to hard-wire connect to the internet.

Preferred Qualifications

• Healthcare license or certification, such as RN, LPN, MSW, LCSW, CDE, RD, or equivalent.
• Managed care or Medicare experience.
• Experience supporting HEDIS, Stars, medication adherence, chronic conditions, multiple barriers to care, or complex health management needs.
• Experience developing individualized coaching plans, care plans, or behavior-change strategies.
• Experience coaching high-risk or chronically ill populations in a managed care, population health, or value-based care environment.
• Bilingual or multilingual skills.

Education Associate's degree or an equivalent combination of education and relevant experience required; Bachelor's degree preferred.

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $46,988.00 - $102,000.00

Benefits This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.