Description
Compensation
The expected base pay range for this role is $200K – $300K, with additional compensation options including equity and bonus.
About Airwallex
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses use us to run their financial operations or build and monetize financial products of their own.
About the team
The Merchant Services team partners with clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. As a Solutions Architect, you will own the technical pre-sales of complex client engagements that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways.
Responsibilities:
- Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions
- Partner with implementation and account management teams to translate customer requirements into scalable architectures
- Work with sales teams on technical discovery to understand customer systems, data flows, and workflows
- Troubleshoot integration hurdles and guide customers through complex configuration decisions
- Create and maintain internal documentation, playbooks, and lightweight tooling to support integration-heavy use cases at scale
- Channel customer pain points and integration feedback into Product and Engineering
Who you are
Minimum qualifications:
- Bachelor’s degree in a related field or equivalent practical experience
- 10+ years of experience in technical pre-sales, managing complex, multi-stakeholder technology or financial services implementations
- 10+ years of client-facing delivery or professional services experience in a high-paced environment
- Proven track record of successfully delivering cross-functional projects with stakeholders from diverse backgrounds and job functions
- Exceptional written and verbal communication and presentation skills
Preferred qualifications:
- Hands-on experience working on API-based payments integrations/products
- Experience managing strategic or enterprise engagements as part of a broader account team
- Ability to thrive in a fast-moving, ambiguous environment