Description
ICON is seeking an Investigator Payments Coordinator to join their team in Dublin. This hybrid role involves managing and processing payments to clinical trial investigators, ensuring accuracy and timeliness in financial transactions.
The successful candidate will serve as the primary point of contact for sponsors, investigative sites, and study teams regarding payment-related enquiries, escalations, and issue resolution. They will collaborate with internal teams and external partners to support the financial aspects of clinical trials.
Key responsibilities include:
- Managing the end-to-end delivery of investigator payments, ensuring accuracy, compliance, and timeliness
- Serving as the primary point of contact for payment-related queries and issues
- Collaborating with cross-functional teams to facilitate seamless payment processing and site support
- Reviewing clinical trial agreements, budgets, and payment terms to ensure accurate system configuration and execution of payment schedules
- Validating and approving site invoices, investigating and resolving discrepancies
- Utilising payment systems, reports, and operational tools to manage ongoing payment activities
- Maintaining accurate financial records and documentation, ensuring compliance with internal controls and regulatory requirements
- Proactively identifying payment risks, process inefficiencies, and outstanding items
- Supporting financial reconciliation activities, reporting requirements, and close-out payment processes
- Contributing to continuous process improvement initiatives
The ideal candidate will have:
- A Bachelor's degree in Finance, Accounting, Business, or a related field
- 2+ years of experience in clinical trial payments, clinical finance, or financial coordination
- Strong understanding of contracts, budgets, and payment workflows in clinical trials
- Proven ability to manage complex financial scenarios
- Advanced Excel, analytical, and stakeholder management skills
- Strong attention to detail and problem-solving capabilities
- Highly organised with the ability to manage multiple priorities
- Team player comfortable with working cross-functionally
- Familiarity with financial and/or clinical systems
ICON offers a competitive and comprehensive total rewards package, including:
- Competitive base salary and performance-related incentives
- Health and wellbeing programmes
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities