Description
As the Senior Project Manager on Digital Banking’s Well-Managed Team, you will work directly with leaders in product, tech, design, and the enterprise to develop, deliver, and sustain our digital banking well-managed agenda.
You will leverage your project, process, and risk management skills to ensure compliance with regulatory and corporate requirements.
Responsibilities:
- Monitoring and Metrics for digital platform releases as well as BAU to all LOB heads and other stakeholders
- Streamlined management and oversight for compliance, process, risk and regulatory reporting impacting the program
- Vendor Management Support
- Operational Monitoring & Control Testing
- Quality & Remediation
- Risk Event Management
Role-Based Competencies:
- Intellectually Curious
- Communicator & Influencer
- Do-er
- Passionate & Client Focus
- Learner
- Team Player
The Successful Candidate:
- Thinks strategically, understands the big picture but is also able to execute flawlessly with close attention to detail.
- Builds strong relationships, influences across levels and functions, and delivers great results through others.
- Leverages data and technology-driven solutions to solve complex problems and drive action.
- Has strong project and process management skills, including the ability to identify end-to-end impacts, create project plans and communicate updates.
- Demonstrates outstanding communication and partnership skills essential for interacting with key stakeholders across all levels to manage, inform, and influence outcomes.
- Understands regulatory and operational risk, with a solid understanding of process management frameworks, risk and control methodology, and control testing methodology.
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 3 years of experience in Project Management or Process Management
- At least 2 years of experience supporting platform governance, compliance activities, or operational controls for internal business platforms
- At least 2 years of experience in Risk Controls or Auditing
- At least 2 years of experience working with analytical, data management, or software engineering teams
- At least 2 years of experience with Google Suite
- At least 1 year of experience using AI Tools (Claude, Gemini)
This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.