Description
Honor Technology’s mission is to change the way society cares for older adults.
As a Senior Staff Product Designer, you will help guide the strategic thinking and delivery of digital products and service experiences that bring the highest quality care to more aging adults.
The work spans the full care journey: the clients and families who choose care, the Care Professionals who deliver it in the field, and the operators who serve them, while striking a balance between technical and business constraints.
Responsibilities:
- Own product work end-to-end: Be accountable for outcomes, not just activity.
- Collaborate iteratively: Partner with business and engineering to define problems, explore solution spaces, validate concepts, and ship products and features that move key metrics.
- Prototype using AI tools to make decisions faster: Use Figma Make and Claude Code to build and iterate on flows and interfaces.
- Design the service, not just the screen: Shape workflows, processes, communications, and digital tools together, advocating for experiences that elevate the human elements of care delivery.
- Ground UX strategy in evidence: Combine data + user insights to decide which problems are worth solving and how to approach them strategically.
- Build for the team’s future: Add to and collaborate on our patterns, prompts, processes and knowledge.
- Raise the bar for quality: Participate without ego in studio critiques and team reviews.
- Lead with Honor’s principles: Use Honor’s leadership principles as your compass for your day-to-day work that supports our mission: change the way society cares for older adults.
Requirements:
- 7+ years in UX and product design
- Fluency in using research and quantitative data to inform your design and systems thinking
- An appetite for complexity and ambiguity: you’re energized by solving hard problems and comfortable making calls when the path isn’t clear.
- Strong systemic thinking with a demonstrated ability to solve complex problems strategically, striking a balance between user needs, tech feasibility, and business goals
- A bias towards action and an iterative approach to problem-solving
- Exceptional written and verbal communication, including the ability to present and pitch design decisions with logic and concision to all levels of the organization, including senior leadership
- A strong AI-native workflow and informed opinions on how AI can improve design quality, team capacity, and business value
- A portfolio that shows strong product thinking, interaction design, and shipped work
Nice to haves:
- Service design and multi-channel communications experience
- Experience with Looker, business intelligence, or product analytics
- Familiarity with design systems and extending shared components
- Experience working in a startup environment
- Experience in healthcare, government/civic tech, telehealth, digital health, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive domain
- Personal or lived experience with caregiving, whether for an aging parent, a family member, or through work in care.
Benefits:
- Base pay: $195,300-$217,000 USD
- Equity and 401K with up to a 4% match
- Medical, dental and vision coverage including zero cost plans for employees
- Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
- Generous time off program, mental health benefits, wellness program, and discount program