Description
As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.
At Telstra, we're building a connected future so everyone can thrive. You'll work for an iconic Australian brand, helping customers find tech solutions that enhance their lives.
What You'll Be Doing:
- Deliver exceptional customer experiences, ensuring customers have a memorable time at Telstra
- Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions
- Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs
- Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals
Salary and Benefits:
- Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
- Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
- Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and a range of development opportunities
- Flexibility: flexible working hours and a supportive approach to parental leave
- Recognition and rewards: monthly performance rewards and a range of recognition programs
- Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected
Is It You We're Looking For?:
- Great communication skills: you're a natural at connecting with people and making their day better
- Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer
- Sales drive: you're motivated to achieve and exceed sales targets and KPIs
- Passion for learning: you're eager to grow and develop your skills in a dynamic environment
- Resilience and positivity: you have a can-do attitude, even when things get busy
- Customer-facing experience: previous experience is a plus, but not required