Description
DB Global Technology is Deutsche Bank’s technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.
The Vendor Enablement & TPR Operations team in Bucharest is a team with global operational reach, providing first level support to the Bank’s TPM process. As the primary interface, the TPR Team supports Service Risk Assessment and Vendor Risk Assessment work in line with the Bank’s Policies to ensure that relevant outsourcing Risks are appropriately addressed.
Responsibilities
- Ensures the coordinated teams are following the key process and risk indicators, controls, service level agreements and vendor management are adhered to and evidenced.
- Aligns and coordinates Case Specialist activities within processes related to service and vendor assessments.
- Ensure that established operational SLAs are met throughout the TPM lifecycle
- Participate in other projects carried out by the employer such as process consolidations, migrations, ERP enhancements, etc.
- Ensure assigned workload/ activities/ project tasks are perform timely, efficiently and effectively.
- As needed, support the training programme for Business Divisions and internal customers.
- Performs the remediation of open issues from reviews, advising internal organization (service relationship owners) on control design and effectiveness.
- Coordinates and drives the remediation actions according to audit findings or self-identified issues.
- Coordinates the Risk review process and monitoring its completion and escalates any overdue tasks or risks and concerns.
- Workload management abilities, plan, organize, coordinate and monitor the work of peers and provide substantive support to team members. As needed, train peer/ new colleagues.
- Compliance with the rules and established procedures for the implementation of tasks in the team.
Skills
- Proactive approach and ability to take ownership of assignments, with proven ability with building positive working relationships and managing stakeholders.
- Strong organizational skills and structured approach to work, excellent team player.
- Very good communications skills, fluent English in writing and speaking.
- Strong analytical skills, attention to details and data interpretation skills.
- Open minded, ability to think “outside of the box”, willing to share information, transfer knowledge and expertise to team members both locally and across the region.
- Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
Well-being & Benefits
- Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
- Physically thriving: We support you in managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
- Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
- Financially secure: We support you in meeting personal financial goals during your active career and for the future.