Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Site Specialist at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contributing to efficient study start-up and maintenance.
Responsibilities
- Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.
- Acting as an operational liaison for site staff on documentation, systems, and process-related questions.
- Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.
- Support both internal and external stakeholders with submission-related coordination activities.
- Identify opportunities to improve workflows and contribute to process optimization initiatives.
- Actively share insights and learnings with the broader team to encourage continuous development and alignment.
Your Profile
- Fluency in English
- Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
- Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
- Good understanding of clinical trial processes, GCP, and site documentation requirements.
- Strong organizational and problem-solving skills, with the ability to manage multiple countries/sites and priorities.
- Excellent communication and interpersonal skills, with a proactive, service-focused mindset.
- Comfort working independently while collaborating effectively with cross-functional teams.
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways