Description
We are seeking a high-performing Senior Commercial Account Executive to join our Japanese team. As a key member of Zendesk's Commercial sales team, you will provide sales leadership and creative direction to our most highly visible customers.
Responsibilities:
- Lead and develop a subset of our Commercial accounts
- Create direct new business and expansion opportunities
- Collaboratively develop specific GTM strategy and plan with larger Zendesk team
- Develop detailed multi-year account strategy and objectives aligned to a quarterly execution plan
- Develop and nurture CXO relationships at assigned accounts
- Identify and develop partner relationships to build a partner ecosystem working with Zendesk’s Channels and Alliances teams
- Follow Zendesk sales process, tracking all critical activities and ensuring a deep understanding of the status of a deal at every stage of the process
- Work with the Solution Architecture team to influence product direction by facilitating structured industry forums for customer feedback to the product management, engineering and ISV teams
Requirements:
- 5+ years of Enterprise SaaS selling experience; CX experience strongly preferred
- Successful record acquiring direct new business sales, extensive experience selling into the Japan market
- Experience selling to VP and C-level executives at Mid Market/Commercial segment
- Experience managing and closing complex sales-cycles using solution selling techniques
- Consistent delivery and over-achieving against targets
- Strong interpersonal and presentation skills
- Outstanding verbal and written communication skills
- Experience working in a dynamic, agile company and sales team
- Willingness to travel
What We Offer:
- Hybrid work environment