Technical Product Owner

DUAL North America, Inc. is seeking a highly skilled Technical Product Owner with deep expertise in insurance underwriting and rating platform development.

The ideal candidate brings strong experience in SAFe® 6.0 or Agile delivery, Azure DevOps, and cross-functional facilitation.

Role Overview Dual North America is seeking a strategic, technically fluent product leader who can translate business needs into scalable solutions, drive delivery across complex ecosystems, and partner closely with underwriting, technology, and architecture teams.

Role Responsibilities

• Product Leadership & Strategy

Own and evolve the product vision, roadmap, and backlog for underwriting and rating platform capabilities. Partner with underwriting leadership to define business needs, refine requirements, and ensure alignment with organizational goals. Translate complex underwriting workflows and rating logic into clear, actionable user stories and acceptance criteria.

• Backlog & Delivery Management

Lead backlog prioritization using data, business value, and technical considerations. Work closely with technical development and integration teams to ensure clarity of requirements and timely delivery of features. Manage PI planning activities within a SAFe environment, ensuring alignment across teams and ARTs. Monitor delivery progress, remove impediments, and ensure high-quality planning increments.

• Technical & Architectural Collaboration

Collaborate with solution architects to ensure designs align with enterprise architecture, integration patterns, and scalability standards. Understand and guide discussions around rating engines, data flows, APIs, and integration points. Evaluate technical trade-offs and support decision-making across engineering and business stakeholders.

• Stakeholder Engagement & Facilitation

Facilitate cross-functional discussions with underwriting, operations, IT, and leadership to gather feedback and drive consensus. Communicate product status, risks, and decisions clearly to senior stakeholders. Serve as the primary liaison between business teams and technical delivery teams.

• Quality & Continuous Improvement

Ensure delivered functionality meets business expectations through strong acceptance testing and validation. Identify opportunities to streamline underwriting workflows, improve rating accuracy, and enhance user experience. Champion Agile and SAFe best practices across teams.

Key Requirements

• Bachelor's Degree or equivalent combination of experience.
• 5+ years of experience as a Product Owner, Business Analyst, or similar role in insurance technology.
• Strong understanding of commercial insurance underwriting, rating methodologies, and policy lifecycle.
• Experience with SAFe® 6.0 or Agile delivery frameworks.
• Proficiency with Azure DevOps for backlog management and delivery tracking.
• Demonstrated ability to lead delivery from requirements through rollout, including UAT.

What We Offer A career that you define, including medical, dental, vision, wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.