Description
We are seeking a People Care Transformation Improvement & Scalability Product Manager to join our team. As a Product Manager, you will play a crucial role in enhancing and optimizing existing HR processes, accelerating the adoption of new technologies, and removing operational barriers.
Job Description
The successful introduction of AI augmentation within HR requires the enhancement and optimization of existing processes. You will help create an environment where automation and AI solutions effectively complement the expertise of HR advisors. Your goal will be to streamline HR workflows, minimize friction points, and ensure that routine inquiries are handled seamlessly by AI, allowing advisors to focus on more complex and people-centric matters.
Key Responsibilities
- Monitor AI accuracy, latency, error patterns, and operational impact
- Define training data priorities
- Identify opportunities for new automations and process expansion
- KPI definition (Rework rate, corrections, precision, recall, etc.)
- Run analysis for AI output issues or glitches
- Conduct model feedback cycles aligned with HR volume trends
Requirements
- First-level university degree or equivalent experience; advanced university degree preferred
- Typically, 4-8 years of related experience in HR Tech project management, process optimization, and collaboration with multidisciplinary functional teams
- Participation or collaboration on AI / Automation use cases – HR, Workforce, and Business outcomes
- Ability to communicate AI concepts to non-technical HR partners
- Experience in automation solutions
- Experience in process standardization and optimization
- Experience managing projects related to HPE global programs and partnering with designated program leads
- Able to understand data, create meaningful analysis, and share business insights
- Strong analytical skills
Nice to Have
- Passionate and curious about all aspects of the business, creating solutions and bringing proposals to the table
- A communicator that connects technology workflows with operational needs while observing user experience
- Flawless consultant or similar certifications
- Certified in Project Management
- Versed in AI and Automation implementation (with evidence)
What We Offer
- Competitive salary and extensive social benefits
- Work-life balance
- Hybrid-work environment focused on flexibility and trust
- New integrated experience and network across HPE functions
- Collaborate in the AI and Automation pilot for HR
- Skill-based career plan