Workplace Operations Coordinator

We are seeking an energetic, highly organised, and proactive Workplace Operations Coordinator to join our team in Singapore. As part of our team, you will be helping us create an entirely new network for the world's money.

Community Management & Employee Experience

• Curate a welcoming environment for our employees; build strong relationships to proactively gather feedback, anticipate team needs, and deliver outstanding customer service.
• Plan, coordinate, and execute creative workplace events, social activities, and mission-aligned initiatives to promote networking and employee wellbeing.
• Keep the employee community informed regarding local building updates, guidelines, and upcoming events using Slack and agreed internal channels.
• Confidently lead and deliver engaging Workplace Onboarding Sessions every 2 weeks for new hires.
• Guide employees on using office amenities to maximise productivity.
• Curate and manage pantry, food, and beverage offerings, ensuring quality, presentation, and variety align with company standards.

Front Desk, Visitor Experience & Mailroom

• Cover the front desk during core business hours, providing a warm arrival experience for employees and visitors while answering daily queries.
• Receive, sort, scan, and distribute incoming mail; coordinate third-party courier services for outgoing packages.
• Monitor and resolve employee workplace helpdesk tickets promptly and efficiently.

Building & Facilities Operations

• Perform regular walkthroughs to inspect space quality, pre-empt risks, maintain inventory, and enforce an uncompromising level of workplace cleanliness and etiquette.
• Partner directly with building management on day-to-day landlord issues, vendor supervision, and access control.
• Coordinate local vendors, perform invoice processing, and track budgets.
• Identify opportunities for cost optimisation and vendor rationalisation.

Health & Safety Compliance

• Partner with the Workplace Safety Team to ensure compliance with relevant safety standards, specifically overseeing risk assessments, fire safety, first aid, and accident reporting.

Process & Project Support

• Collaborate with immediate colleagues to identify operational process optimisations and support local workplace projects.