Work-Based Learning Coordinator

If you're passionate about building a better future for individuals, communities, and our country,and you're committed to working hard to play your part in building that future,consider WGU as the next step in your career.

The Work-Based Learning Coordinator supports the design, implementation, and continuous improvement of journeyworker/mentor support systems across Craft's apprenticeship portfolio.

Primary Responsibilities

Journeyworker/Mentor Development and Engagement

• Coordinate journeyworker/mentor onboarding, orientation, and professional learning activities across apprenticeship programs.
• Support the development and maintenance of journeyworker/mentor resources, toolkits, guides, and learning materials.
• Coordinate journeyworker/mentor communities of practice, networking opportunities, and peer learning experiences.
• Promote effective mentoring practices that support apprentice engagement, persistence, and skill development.
• Support implementation of coaching, feedback, and workplace learning frameworks that strengthen mentor effectiveness.

Employer and Partner Support

• Serve as a point of coordination for workplace mentors and employer partners.
• Support employer implementation of journeyworker/mentor development practices and apprentice support strategies.
• Coordinate communications, meetings, and engagement activities related to journeyworker/mentor initiatives.

Apprenticeship Program Support

• Support journeyworker/mentor development initiatives aligned to Registered Apprenticeship Programs, employer-sponsored apprenticeships, and other work-based learning pathways.
• Assist in aligning journeyworker/mentor support to occupational competencies, on-the-job learning objectives, and program outcomes.
• Coordinate activities that strengthen the quality, consistency, and effectiveness of workplace learning experiences.

Data, Reporting, and Continuous Improvement

• Track journeyworker/mentor participation, engagement, satisfaction, and completion metrics.
• Support collection and reporting of program implementation and outcome data.
• Analyze mentor and apprentice feedback to identify opportunities for improvement.
• Contribute to continuous improvement efforts that strengthen journeyworker/mentor effectiveness and apprentice success.

Project Coordination

• Coordinate project plans, timelines, meetings, communications, and deliverables related to journeyworker/mentor development initiatives.
• Support implementation of grant-funded and institutionally funded apprenticeship programs.
• Prepare reports, presentations, and stakeholder communications.
• Perform additional duties and special projects as assigned.

Qualifications

Knowledge, Skills, and Abilities

• Knowledge of apprenticeship, workforce development, and work-based learning practices.
• Understanding of adult learning and workplace learning principles.
• Strong project coordination and organizational skills.
• Excellent written and verbal communication skills.
• Ability to establish and maintain effective working relationships.
• Ability to analyze data and identify opportunities for continuous improvement.
• Ability to work independently and collaboratively in a remote environment.

Education

• Bachelor's degree in Education, Workforce Development, Human Resources, Organizational Development, Business, Healthcare, Human Services, or a related field.

Experience

• 5 years of experience supporting apprenticeship programs, workforce development initiatives, professional learning programs, talent development programs, or related activities.
• Demonstrated ability to coordinate multiple projects and priorities simultaneously.
• Strong organizational, communication, and relationship-building skills.
• Experience working collaboratively with diverse stakeholders and partners.

Benefits

• Medical, dental, vision, telehealth and mental healthcare
• Health savings account and flexible spending account
• Basic and voluntary life insurance
• Disability coverage
• Accident, critical illness and hospital indemnity supplemental coverages
• Legal and identity theft coverage
• Retirement savings plan
• Wellbeing program
• Discounted WGU tuition
• Flexible paid time off
• 11 paid holidays
• Up to 12 weeks of parental leave