Ward Manager

The Band 7 Ward Manager is responsible for the overall leadership, management, and development of a hospital ward, ensuring the delivery of safe, effective, and high-quality patient care.

Job Summary: The post holder provides clinical leadership, manages staff and resources, and ensures compliance with Trust policies, professional standards, and quality frameworks.

Main Duties of the Job:

• Clinical Leadership & Quality of Care:
• Provide clear clinical leadership, setting high standards of nursing care
• Ensure safe, evidence-based, and person-centred care at all times
• Act as a role model for professional practice and behaviour
• Respond to complex clinical situations and lead escalation when required

• Patient Safety & Governance:
• Maintain patient safety, infection prevention, and risk management
• Ensure compliance with NHS policies, CQC standards, and trust guidelines
• Investigate incidents, complaints, and concerns; implement learning
• Monitor quality indicators (falls, pressure damage, medication safety)

• Staff Management & Workforce Planning:
• Manage and support nursing and support staff on the ward
• Lead recruitment, retention, appraisal (PDR), sickness and absence management
• Ensure appropriate skill mix and safe staffing levels
• Support staff wellbeing, supervision, and professional development

• Operational Management:
• Oversee day-to-day running of the ward
• Manage patient flow, admissions, discharges, and bed capacity
• Coordinate multidisciplinary team (MDT) working
• Ensure effective communication within the team and with senior management

• Education & Development:
• Support training and competency development of staff and students
• Identify learning needs and ensure mandatory training compliance
• Encourage reflective practice and continuous improvement

About Us: St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

Benefits: The Trust supports flexible working arrangements.

Requirements:

• Registered General Nurse
• Mentorship or equivalent qualification
• Nursing related Degree or Diploma
• In-depth knowledge of current practice
• Holistic patient assessment
• Clinical supervision
• Budgetary awareness
• Ability to manage own workload
• Able to respond to emergency situations
• Able to communicate efficiently and effectively with other departments and healthcare professionals