Description
As Front Office Manager, you will facilitate and supervise the daily front office operations for local clinics.
The Front Office Manager will oversee an average of 10 clinics and be responsible for all District Front Office Supervisors, SPSCs, PSCs, and Scheduling and Referral Coordinators.
Success Looks Like
- Achieving or exceeding budgeted metrics for visits and evaluations
- Collaborating with Operations and Administrative Leaders
- Acting as a hiring manager for open front office positions
- Spending time in every district, interacting with patients and staff, at least twice a month
- Providing coaching on district front office performance, referral management, and customer service expectations
- Educating regions on front office process updates
- Monitoring KPI performance of every clinic and managing front office labor and schedules
- Coaching Front Office Supervisors on people management
- Participating in side-by-side mentoring or coaching of staff
Benefits
- Competitive compensation with performance-based incentives
- Positive work environment fostering clinically through PT Solutions core values
- Professional development and career progression
- Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package
Schedule
- Full-time: available between 7am-7pm, Monday to Friday
Compensation
- Pay Range: $52,000-55,120/year
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