Waiter - The Seven Seas Group

Job Description:

As a Waiter at Princess Cruises, you will be responsible for creating a comfortable and elegant atmosphere for our guests by preparing table settings and maintaining service stations to company standards.

Key Responsibilities:

• Creates a comfortable, elegant atmosphere by always preparing table settings and maintaining service stations in accordance with all company standards.
• Understands the food and beverage menus and actively upsells and makes recommendations based on guest preferences and dietary needs.
• Manages orders for assigned areas using on-board tools and technology.
• Delivers food and beverages as requested, on time, in the correct service order and according to brand standards.
• Ensures service procedures are followed during meal times, including clearing and cleaning tables to brand standards.
• Cultivates a memorable connection with each guest by always showing genuine interest during service and remaining fully engaged throughout the cruise.
• Always observes and identifies guest preferences and adapts service accordingly, anticipating guest needs.
• Understands the facilities, product and service expectations of their area and promptly rectifies any deficiencies that would negatively impact the guest experience.
• Utilizes expertise and knowledge of the ship's food and beverage outlets and their respective operating hours to provide flexible options for individual guest preferences.
• Maximizes wine and beverage sales by presenting relevant choices in an inviting manner and using Medallion Class tools to deliver a personalized experience.
• Ensures that orders are recorded promptly and accurately through the on-board POS system.
• Promotes Specialty Dining venues to enhance the guest dining experience and strives to exceed set targets.
• Sensitively executes sales promotions and special event notifications as directed by the Restaurant Manager and Director of Restaurant Operations without interfering with the guest's dining experience.

Benefits:

• Competitive salary package.
• Own comfortable double cabin.
• Company-paid travel to and from the ship.
• Access to exclusive areas and benefits onboard.
• Vibrant recreation and welfare program.
• Exceptional learning and development opportunities.
• Chance to travel the world.
• Welcoming, inclusive, and dynamic work environment.