Description
Join Zendesk as a Vice President, HR Business Partnering. You'll lead the global people strategy across the enterprise, helping Zendesk grow with clarity and care. Your focus will be on building the organization, leadership capability, and workforce plans that enable teams to deliver exceptional experiences for customers and employees.
Key Responsibilities:
- Lead and develop a high-performing global Business Partnering team
- Serve as a trusted advisor and coach to executive leaders on organizational effectiveness, leadership capability, talent strategy, performance, succession, and complex people decisions
- Translate business plans into integrated workforce strategies
- Lead the Employee Relations function, building consistent, fair, and scalable practices
- Partner with various teams to deliver cohesive, business-aligned talent solutions
- Guide organization design and change efforts across evolving enterprise priorities
- Use people insights, workforce data, and approved AI-enabled tools to improve planning and make People Partnering services more proactive and scalable
- Build an inclusive, accountable, and high-performing culture
Requirements:
- 15+ years of progressive Human Resources experience, including 10+ years in Human Resources Business Partnering or People Partnering roles and 7+ years leading senior, global HR teams
- Experience leading a global HRBP organization of comparable scale
- Demonstrated experience partnering with executive leaders in Product, Engineering, Sales, Marketing, Customer Success, or other complex GTM organizations within a global technology or SaaS company
- Deep expertise in organizational design, strategic workforce planning, executive coaching, talent planning, leadership development, performance management, and change management
Preferred Qualifications:
- Experience leading People Partnering in a high-growth, global SaaS, enterprise software, AI, or technology company with 2,000+ employees
- Experience supporting a business through significant transformation
- Demonstrated success using people analytics, HRIS platforms, and workforce-planning tools
- Experience modernizing People Partnering workflows through automation and AI-enabled tools
- Experience working in a hybrid, distributed global environment
Salary Range: $256,000.00-$384,000.00 per year
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