Description
As a Sales Assistant at H&M, you will play a key role in creating an exceptional customer experience. You will welcome customers, guide them through the store, and help them find what they need while showcasing our products.
Responsibilities:
- Share your knowledge of fashion and products to help customers choose the best products for them.
- Collaborate with your team to provide exceptional service at every stage of the customer journey.
- Ensure the sales floor and stock are well-supplied, organised, and welcoming.
- Participate in opening and closing the store.
- Represent the brand positively in all interactions with customers.
You will work with: Our stores are at the heart of our group, where customers discover our brand in person. As a member of the store team, each employee - Sales Assistants, Department Managers, Visual Merchandisers, and Store Managers - contributes to creating an inspiring and welcoming environment. You will collaborate with other stores to share ideas and succeed together.
Requirements: We are looking for employees with ideally experience in customer service in the fashion, retail, or similar sectors. And people who are...
- Passionate about fashion and striving to create an exceptional customer experience while showcasing our products and driving sales.
- Thriving in collective, collaborative, and stimulating environments.
- Communicative, creative, curious about working with digital tools in-store, with a strong desire to learn and develop.
- Flexible and action-oriented.
What we offer: At H&M Group, we are proud to be a dynamic and welcoming organisation. We offer our employees attractive benefits with vast opportunities for development worldwide, as well as a comprehensive training program from integration.
- A minimum gross hourly remuneration of 12.31%, depending on profile and experience,
- A personal discount of 25% on all H&M Group brands,
- A 13th-month bonus,
- The possibility of additional variable remuneration depending on the overall economic performance of the Company (Participation & Interests),
- A savings plan,
- A retirement departure bonus program (HIP),
- A health insurance policy offering quality benefits from your arrival,
- A foresight policy,
- The possibility of taking 9€ restaurant vouchers (employer contribution of 55%),
- A 75% reimbursement of public transport costs,
- Access to CSE benefits,
- A Quality of Work Life Agreement,
- Opportunities for advancement throughout France and beyond...
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