Description
As a Salesperson at H&M, you will play a key role in creating an exceptional customer experience. You will welcome customers, guide them through the store, and help them find what they need while showcasing our products.
Responsibilities:
- Share your knowledge of fashion and products to help customers choose the best products for them.
- Collaborate with your team to provide exceptional service at every stage of the customer journey.
- Ensure the sales floor and stock are well-supplied, organised, and welcoming.
- Participate in opening and closing the store.
- Represent the brand positively in all interactions with customers.
You will work with: Our stores are at the heart of our group, where customers discover our brand in person. As a member of the store team, each colleague - Salespeople, Department Managers, Visual Merchandisers, and Store Managers - contributes to creating an inspiring and welcoming environment. You will collaborate with other stores to share ideas and succeed together.
Requirements: We are looking for colleagues with ideally experience in customer service in the fashion, retail, or similar sectors. And people who are…
- Passionate about fashion and striving for an exceptional customer experience while showcasing our products and driving sales.
- Thriving in collective, collaborative, and stimulating environments.
- Communicative, creative, curious about working with digital tools in-store, with a strong desire to learn and develop.
- Flexible and action-oriented.
What we offer: At H&M Group, we are proud to be a dynamic and welcoming organisation. We offer our colleagues attractive benefits with vast opportunities for development worldwide, as well as a comprehensive training program from integration.
- A minimum gross hourly wage of €12.31, depending on profile and experience.
- A personal discount of 25% on all H&M Group brands.
- A 13th-month bonus.
- The possibility of additional variable compensation depending on the company's overall economic performance (Participation & Profit-sharing).
- A staff savings account.
- A retirement departure bonus program (HIP).
- A health insurance plan offering quality benefits from your arrival.
- Life insurance.
- The possibility of taking restaurant vouchers worth €9 (55% employer contribution).
- A 75% reimbursement of public transportation costs.
- Access to CSE benefits.
- A Quality of Work Life Agreement.
- Opportunities for advancement throughout France and beyond.
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