Utilization Management (UM) Nurse Consultant

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health®, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

Position Information Schedule: Monday–Friday 8:00am-5:00pm EST Location: 100% Remote (U.S. only)

Position Summary Join a team that's making a difference in the lives of patients facing complex medical journeys. As a Utilization Management (UM) Nurse Consultant specializing in Medical Review, you'll play a vital role in ensuring members receive timely, medically necessary care through thoughtful clinical review and collaboration with providers.

Key Responsibilities

• Utilizes clinical experience and skills in a collaborative process to implement, coordinate, monitor and evaluate medical review cases.
• Applies the appropriate clinical criteria/guideline and plan language or policy specifics to render a medical determination to the client.
• Applies critical thinking, evidenced based clinical criteria and clinical practice guidelines.
• Assists management with training new nurse reviewers/business partners or vendors to include initial and ongoing mentoring and feedback.
• Actively cross-trains to perform reviews of multiple case types to provide a flexible workforce to meet client needs.
• Recommends, tests, and implements process improvements, new audit concepts, technology improvements, etc. that enhance production, quality, and client satisfaction.
• Must be able to work independently without personal distractions to meet quality and metric expectations.

Remote Work Expectations

• This is a 100% remote role; candidates must have a dedicated workspace free of interruptions.
• Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted.

Required Qualifications

• Active, unrestricted RN license in your state of residence with multistate/compact licensure privileges.
• Minimum 3 years of clinical experience.
• 5 years demonstrated to make thorough independent decisions using clinical judgement.
• 5 Years proficient use of equipment experience including phone, computer, etc. and clinical documentation systems.
• 1+ Year of Utilization Review Management and/or Medical Management experience.
• Commitment to attend a mandatory 3-week training (Monday–Friday, 8:30am–5:00pm EST) with 100% participation.

Preferred Qualifications

• Experience with interpreting Plan Language, Policies, and Benefits to determine medical necessity.
• MCG Milliman, CPB or other criteria guideline application experience is preferred.

Education

• Associate's degree in nursing (RN) required, BSN preferred.

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $26.01 - $56.14

Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.