Twilight Manager

We are seeking a Twilight Manager to join our team at Asda in Darlington. As a Twilight Manager, you will manage and lead a critical shift transitioning from day to night, ensuring we deliver the best availability and highest shop floor standards across all departments, whilst maintaining a safe and legal environment for our customers and colleagues.

You will work a rolling rota and 5 shifts over 7, including weekend working between 14:00 and midnight.

Key Responsibilities:

• Drive strategy into action: Plan and execute trading activity on the shopfloor during the twilight shift, ensuring great availability standards and key metrics through routine and process.
• Lead with impact: Lead and coach colleagues and team leaders to deliver excellent shopfloor standards, creating a culture of selling to customers with personality, serving with heart and pride, and getting one more item in every basket.
• Execution-focused: Ensure the shopfloor is landed and presentable for customers before handing over to the night team.
• Talent Development: Listen with empathy, drive resilience, and encourage ownership, focus, and passion for the business by bringing the 'Asdaness' to work every day and supporting the development of the team.

Requirements:

• Experience supervising or managing teams in a retail grocery environment.
• Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people.
• Confidence in developing teams and managing change.
• Strong customer service focus.
• Flexibility to work a range of twilight shifts, including weekends.

Benefits:

• Competitive salary
• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, and access to free counselling, legal, mortgage, cancer, and bereavement support
• Asda Allies Inclusion Networks
• Excellent parental leave policies
• Colleague recognition programme
• Special offers and discounts across a range of services and activities