Transcon Agent

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, friendly environment that fosters innovation and customer service.

As a Transcon Agent, your major duties and responsibilities will include:

• Ensuring smooth and timely freight process flow
• Accurate and timely data entry into our operational system
• Tracking and tracing Transcon files and reporting
• Managing client and vendor billing
• Coordinating freight delivery and clearance
• Interacting with customers to arrange shipments that meet their service standards
• Building and maintaining good relationships with suppliers
• Meeting compliance requirements at all times
• Providing timely responses to emails and requests
• Meeting KPI standards in accordance with company policy
• Understanding customer procedures and maintaining updated internal DLSOPs

To qualify for this role, you'll need:

• 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience
• Understanding of ocean documentation processes (a plus)
• Effective interpersonal skills, including active listening and clear communication
• Pro-active approach with strong organisational skills
• Proficiency in computer applications such as Excel and Word
• Hazardous Materials certification (preferred)
• Fluency in English

In return, Expeditors offers excellent benefits, including:

• Paid vacation, holiday, and sick time
• Medical health plan
• Life insurance
• Employee stock purchase plan
• Training and personnel development program
• Growth opportunities within the company
• Employee referral program bonus

The base pay range for this position is $19.00 per hour - $23.00 per hour, based on experience.