Transcon Agent

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry relies on companies like Expeditors to keep global trade moving.

As a Transcon Agent at Expeditors, you will play a crucial role in ensuring the smooth and timely flow of freight processes.

Major Duties and Responsibilities:

• Ensure accurate and timely data entry into our operational system
• Track and trace Transcon files and report on their status
• Arrange client and vendor billing in a timely and accurate manner
• Coordinate the delivery of freight and ensure timely clearance when necessary
• Provide excellent customer service, interacting with customers to arrange shipments that meet their service standards
• Build and maintain strong relationships with suppliers
• Adhere to compliance regulations at all times
• Respond promptly to emails and requests
• Meet Key Performance Indicators (KPI) standards as per company policy
• Stay up-to-date with customers' procedures and internal DLSOPs

Qualifications:

• 2-3 years of experience in logistics, preferably in road transport
• Bachelor's degree
• Excellent interpersonal skills, with the ability to communicate clearly and concisely
• Proactive with strong organisational skills
• Proficiency in Microsoft Office applications (Excel, Word)
• Fluency in Dutch and English
• Eligibility to work in Belgium

Benefits:

• Paid vacation, holiday, and sick time
• Medical health plan
• Life insurance
• Employee stock purchase plan
• Training and personnel development program
• Opportunities for growth within the company