Description
We are looking for a Technical Lead to spearhead the definition and execution of the long-term roadmap for FWD OMP technology solutions.
The successful candidate will be entrusted with comprehensive ownership and leadership duties, including forging strategic partnerships with C-suite Executives in FWD markets to create and manage the technical delivery of value with a common approach with both internal and external resources, leveraging Agile and Engineering expertise.
Key responsibilities include:
- Spearheading the definition and execution of the long-term roadmap for FWD OMP technology solutions
- Leading, strategizing, driving, and managing OneMod technology, DevOps, Infrastructure, and Security Delivery function across FWD Group in 9 FWD Markets
- Driving delivery of OneMod Platform with right set of workflows that empower business operators and drive measurable value across the Insurance lifecycle
- Achieving defined and targeted business outcomes in efficiency improvement, cost optimization, process simplification in New Business, Servicing, and Claims
- Conducting holistic assessments of the existing Insurance System Landscape to uncover systemic inefficiencies, friction points, and strategic opportunities for process optimization and innovation
- Driving systemic improvements by identifying root causes, tracking initiative outcomes, and enabling C-suite Executives to make informed decisions through strategic insights
- Leading the definition of key problems during delivery of the OMP initiatives for different markets and identifying right and practical solutions to resolve these constructively
- Being a thought leader on insurance technical solutions to deliver the needed capabilities to ensure the successful delivery of OneMod as a platform to serve the markets across FWD at scale
- Defining, institutionalizing, and continuously refining key operational and financial performance indicators across OMP Program and delivery teams
- Engaging and aligning with C-Suite stakeholders across the FWD Bus and FWD Group to agree and standardize technology integration and OPS optimization through OneMod adoption
- Demonstrating domain expertise to create solutions to help markets and drive operational efficiency
- Leading delivery for multiple squads and Business Units
The ideal candidate will have:
- 14+ years of experience in engineering leadership and technical leadership within the Insurance/Financial Services Industry
- 10+ years of IT delivery experience on technological solutions across insurance systems
- 16+ years of total IT experience on various technologies
- Architecture and design expertise with AWS or Azure Clouds
- Delivery leadership experience in Life and GI insurance domain systems and transformation programs
- Well-versed with system integration, APIs, Service-Oriented Architecture, and microservices architecture
- Experience in AI-driven technologies
- Experience building, integrating, deploying, and provisioning business services
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