Technical Architect Director specialising in Data Cloud

Salesforce is seeking a Technical Architect Director specialising in Data Cloud to advise on, design and govern the transformation of complex cloud-based solutions across multiple teams and workstreams in our UK&I Public Sector practice.

The successful candidate will partner directly with customers to architect solutions aligned to strategic business outcomes. They will balance immediate delivery priorities against long-term platform strategy, building data, integration and emerging AI capabilities into every design.

Responsibilities:

• Lead architecture and technical governance across projects and workstreams, ensuring Data Cloud solutions are consistent, high-quality and aligned to enterprise standards.
• Oversee delivery teams to ensure solutions are scalable, secure and high-performing.
• Design data foundations for AI: ingestion, harmonisation, identity resolution, calculated insights, segmentation, activation and zero-copy patterns.
• Identify systemic risks, architectural gaps and optimisation opportunities across solutions.
• Partner with customer stakeholders to define technical roadmaps aligned to business outcomes and platform strategy.
• Lead customer discovery to validate business objectives and root causes of challenges.
• Advise on org and platform strategy, security governance and AI readiness.
• Support pre-sales by shaping Data Cloud solution approaches.
• Contribute to practice initiatives that improve delivery capability, assets and knowledge sharing.
• Mentor and coach team members.

Requirements:

• Extensive experience leading architecture and technical governance across complex, multi-team Salesforce programmes.
• Deep, hands-on expertise in Salesforce Data Cloud (Data 360).
• Strong data architecture and management skills.
• Experience designing scalable, performant solutions for large data volumes and high-traffic applications.
• Strong integration knowledge: Salesforce APIs, event-driven integration, MuleSoft or equivalent.
• A track record of defining technical strategy and roadmaps.
• Practical experience of security governance: risk management, data privacy and responsible AI governance.
• Excellent communication and leadership presence with executive, business and technical audiences.