Senior Solution Architect - Marketing Cloud and Data 360

We are seeking a Senior Solution Architect specialising in Marketing Cloud and Data 360. You will be a leader in customer engagement and data architecture, acting as a strategic advisor to our largest, most complex enterprise customers. You will guide them through transformation programmes that unify, govern and activate customer data across channels.

Core Responsibilities & Scope

• Provide solution/technical direction and performance leadership.
• Drive the evolution of an AI-first delivery and engineering methodology within the team.
• Serve as a trusted advisor to client leadership.
• Act as the primary authority on Marketing Cloud and Data 360.
• Lead functional and technical workshops.
• Establish trust with customer executives.
• Manage customer expectations.
• Proactively identify and manage risk on high-profile engagements.
• Review and correct programme direction, approach and key artefacts.
• Design enterprise engagement architecture.
• Define data governance, consent management and preference architecture.
• Set integration, environment and coding standards.
• Architect the Data 360 implementation.
• Define end-to-end data lineage.

Minimum Requirements

• Extensive experience leading Salesforce technical consulting projects.
• Strong application design skills combined with strong data, integration and security architecture skills.
• Proven delivery of large-scale Marketing Cloud and Data 360 programmes.
• Ability to document solutions clearly.
• Ability to translate business requirements into technical solutions.
• Strong interpersonal, written and verbal communication skills.
• Willingness to travel to client sites as required.
• Ability to learn new skills, ways of working and technologies.

Preferred Qualifications

• 6+ years of Marketing Cloud experience and 2+ years of Data 360 experience.
• 6+ years in marketing technology architecture, CRM platform engineering, or enterprise solution consulting.
• Certifications: Marketing Cloud Consultant, Marketing Cloud Developer, Data 360 Consultant.
• Migration experience from Eloqua, Marketo or HubSpot.
• Familiarity with Snowflake, Databricks, AWS and GCP.
• Experience with WhatsApp, SMS and push channels.
• Familiarity with Agentforce, generative AI and agentic delivery patterns.