Store Manager - Convenience

We are seeking a Store Manager to lead our Convenience store in Derby, Derbyshire. As a Store Manager, you will be responsible for ensuring the smooth operation of the store, delivering excellent customer experiences, and driving business results.

Our Convenience Store Managers have full control over their shop and are accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible, and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity, being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal.

Key responsibilities include:

• Ensuring brilliant customer experiences and constantly striving to improve the customer journey
• Leading an operation with accountabilities for delivering customer, financial, and organisational outcomes
• Role modelling excellent service and business values through teams of managers and colleagues
• Using data and insight to inform planning, improve performance, or customer experience and/or KPIs
• Managing ER cases, including dismissals, and confidently understanding and interpreting HR policies
• Leading change, delivering engagement on purpose whilst managing team wellbeing

To be successful in this role, you will need to meet the following essential criteria:

• Experience delivering brilliant customer experiences and improving customer journeys
• Experience managing a fast-paced operation, delivering results across service, sales, and team performance
• Ability to use insight to make smart decisions that improve store performance and customer experience
• Confidence navigating employee relations, including dismissals, and applying HR policies with consistency and care
• Experience developing and supporting leadership capability within your team
• Ability to lead through change, keeping your team motivated and focused

In return for your hard work, we offer a competitive salary, plus benefits, including:

• Private Healthcare
• Interest-free car loan of up to £10,000
• Annual bonus scheme
• Discount card – 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat
• Generous holiday entitlement, maternity, and paternity leave
• Pension – we'll match 4-7.5% of your pension contributions
• Sainsbury's share scheme – build up an investment at discounted prices
• Wellbeing support – access to emotional support, counselling, legal, and financial advice
• Colleague networks – link with like-minded people to help fulfil your potential
• Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI

We are committed to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.