Description
Samsara's Product Operations team is seeking a hands-on Staff Product Operations Manager to join the Platform team. The successful candidate will support the Billing, Org & Auth, and Security product teams, working closely with R&D leaders to analyze complex issues, develop internal tools, and drive revenue growth.
Responsibilities:
- Drive ARR through platform decisions, identifying enterprise-readiness gaps and shaping prioritization
- Accelerate enterprise-ready delivery by partnering with product teams to define priorities and track progress
- Build and ship internal data and AI products to help Product and Engineering teams understand platform usage and customer friction
- Analyze large volumes of structured and unstructured data to find patterns and inform recommendations
- Translate complex findings into clear, decision-ready recommendations for R&D leadership
- Quantify the revenue impact of platform investments and report on it
- Own projects end-to-end, scoping problems, identifying data, building tools, launching, measuring adoption, and improving
- Use AI-assisted development tools thoughtfully, checking outputs and applying sound judgment
- Champion Samsara's cultural principles, including Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team
Requirements:
- 8+ years of professional experience in product operations, data or product analytics, business operations, or a related field
- Demonstrated record of building and shipping useful tools or applications
- Track record of connecting work to revenue or an equivalent business result
- Experience structuring and analyzing large datasets, validating results, and explaining findings
- Strong product and customer judgment, with clear written and verbal communication
- High ownership, curiosity, and attention to detail
Nice to Have:
- Experience in a B2B technology company or working closely with Product and Engineering teams
- Experience in Product Operations functions, such as defining and tracking product roadmaps and feature requests
- Familiarity with enterprise platform domains, including billing and monetization, identity and access management, or security and compliance
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