Description
As a Splunk Solutions Architect, you will be a key participant in the advancement of customers' Splunk architecture, providing technical and domain expertise for advanced and complex Splunk architecture and data management solutions.
You will research and communicate the value of leveraging Splunk's capabilities to address data challenges at massive scale across on-premise, hybrid, and Cloud deployments.
Your responsibilities will include:
- Developing and maintaining deep competencies in specific capabilities areas needed by Splunk customers
- Partnering with Sales Engineers to drive customer new business opportunities and significant customer-managed expansions
- Providing expert-level engagement for Splunk's new or advanced Platform capabilities
- Driving expansion and migration of Splunk deployments in your assigned region
- Acting as an internal technical expert, fielding inquiries related to on-premises deployments, Splunk Cloud services, and cloud services provided by Microsoft Azure, Google Cloud Platform, and Amazon Web Services
- Operationalizing Splunk's advanced Platform solutions in the customer's environment and executing on technical plans to ensure long-term customer commitment to solutions
- Providing hands-on leadership to solve Splunk technical integration needs
- Designing validated solutions and best practices in partnership with other Splunk teams like Architects, Product Management, and Professional Services
- Becoming an expert on newly developed Splunk platform capabilities and emerging ecosystem technologies
- Partnering with Cloud, Platform, and Compliance Technical Interlocks to proactively identify customer challenges and needs, influencing the Product roadmap to meet critical customer requirements
The requirements for this role include:
- Possessing a depth of expertise in enterprise logging solutions, utilizing Splunk
- Having 7+ years of experience in technical pre-sales, services, system administration, and/or engineer roles
- Having 5+ years of experience working with Splunk platform
- Deep knowledge of strategies for operationalizing logs across infrastructure providers (i.e., on-premises, Amazon Web Services, Azure, and/or Google Cloud Platform)
- Working-level experience in at least one scripting language (python, bash, etc.)
- Experience presenting complex technical topics to all audiences, from working-level administrators to executive stakeholders
- Expertise in the execution of projects and deliverables to support technology customers' understanding and ability to capture the full value of their data platform investments
- Experience assembling and navigating cross-functional teams to drive business and customer outcomes
- Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly collaborative team environment
- Excellent presentation skills and experts in using data to articulate a story or issue in a Tell-Show-Tell format
- Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team
- Ability to be organized and analytical and will be able to eliminate sales obstacles using creative and adaptive approaches
Nice to have skills include:
- Experience implementing Splunk Observability and/or Security solutions
- SAP Solutions
- Expertise in other enterprise logging or monitoring capabilities (e.g., Elastic, Prometheus, DataDog, etc.)
- Public Cloud Service Provider certifications and credentials (e.g., AWS Solution Architect certification)
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