Solutions Consultant, Post Sales, Mid-Market

Ramp is seeking a Solutions Consultant, Post Sales, Mid-Market to partner with Account Management and deepen relationships with existing customers. The successful candidate will act as a technical and financial subject matter expert, running product demonstrations, resolving complex ERP integrations, and driving business value for finance and operations stakeholders.

About the Role Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle , running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers.

Responsibilities

• Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
• Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
• Design and recommend best-fit Ramp architecture , including when and how to use APIs, ERP integrations, and HRIS connectors , based on each customer's existing systems and workflows
• Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
• Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
• Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
• Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
• Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
• Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base

Requirements

• 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
• Bachelor's degree in computer science, engineering, finance, business, or a related field
• Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort with APIs, integration logic, and system architecture , and the ability to explain those concepts clearly to finance and operations stakeholders
• Experience running product demonstrations and translating complex technical capabilities into clear business value
• Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
• Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
• Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
• One Medical annual membership (US)
• 401(k), including employer match on contributions made while employed by Ramp (US)
• Fertility HRA (up to $10,000 per year) (US)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
• Pet insurance (US)
• In-office perks: lunch, snacks, drinks, and more (US)
• Relocation expense coverage to NYC or SF (if needed) (US)
• Group medical, dental, and vision coverage through Sun Life (Canada)
• Life, AD&D, and disability coverage (Canada)
• Fertility drug coverage (up to $4,000 lifetime) (Canada)
• Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay (Canada)
• Employee Assistance Program and virtual care through Lumino Health (Canada)
• Private medical insurance through Freedom Elite (UK)
• Virtual GP and at-home care via eMed x Livi (UK)
• Workplace pension through Penfold, with salary sacrifice option (UK)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay (UK)